Foodcourts
Proposez une expérience digitale exceptionnelle à vos clients et maximisez leur satisfaction ainsi que leurs dépenses.
They talk about it better than we do
The Skeat team is proactive, it is a pleasure to collaborate with a team where the transmission of information is fluid, they are a source of proposals on our development projects and show great reactivity in the face of our emergencies 😌.
75% of customer orders are placed through Skeat and we have observed an average basket increase of 25% on a digital order compared to a traditional order.
Skeat expertise
For several years, Skeat has been supporting hoteliers around the world around 4 major challenges
Remove the queues
Offer a seamless experience in which your customers no longer queue but wait quietly at the table before picking up their order once they are notified
Maximize the average basket
Offer an intelligent and frictionless order journey to your customers. By offering them the right product at the right time, they spend an average of 23% more
Boost re-ordering
A second beer? Coffee? Dessert? Fewer than 10% of your customers' customers re-order during their visit. With Skeat, it's over 38%
Retain your customers
What do your customers do when they have a magical and seamless experience? They're coming back. With Skeat, customer retention is on average twice as important.
Skeat gives you the tools to reach your goals
More than 430 functionalities dedicated to ordering and digital payment that will allow you to offer an experience that meets the expectations of your customers and your teams
Multi-stand control
Finally, allow your customers to take full advantage of your Food Court concept by allowing them to order simultaneously on several stands.
Your customers access all the booths in 1 click and can filter the display according to their preferences. They select the products of their choice on various stands and order in 1 click.
Your customers make a single transaction for products from several stands. Skeat is responsible for distributing bank flows between the various companies (restaurants)
Avoid making lots of good food. Skeat automatically groups all orders from the same group of people
Order tracking
Provide your customers with clear information about the preparation status of their orders and streamline your service
Your customers monitor the preparation status of their order per stand and not of the overall order. Their beer will be very cold and their burger will be hot.
Personalize the notifications and sms that your customers receive according to the status of their orders and transform them into marketing tools (links, upsells, re-ordering, coupons...)
Your customers have access to a dynamic map of the location in order to simplify the collection of their orders at various stands.
Upsells and formulas
Your POS is just a work base, by synchronizing it with Skeat you unleash the full income potential of your offer
Encourage your customers to select paid extras on the products of your choice (extra bacon +2€, pepper sauce +1€...)
The possibility of transmitting the identity and values of your establishment through a personalized interface
Highlight your formulas and combos and allow your customers to automatically benefit from them on Skeat
Promotions and loyalty
When a customer uses your Skeat web app, they're using their own smartphone. This opens up a huge number of opportunities
Automate promotional scenarios based on data and always offer the right product at the right price to your customers
Automate the generation of promotional codes for your customers and define your own application rules
Connect your loyalty tool to Skeat and allow your loyal customers to benefit from their advantages directly on the web app
Collect customer data in full compliance in order to boost your marketing campaigns and better understand your customers
Your teams will love to have a hand
Manage, monitor and enrich your customer journey from a powerful and intuitive web interface
Management of the service and the offer
In real time and adapted to multisite
Financial transaction management
Keep control of your financial flows safely
Real-time content management
Create, modify and broadcast messages and other content in 1 click from your dashboard
Analytics & user data
Enrich your customer knowledge and increase your performance tenfold
You manage more than 10 establishments?
Discover Skeat ENTERPRISE, the white label solution for the most ambitious projects
