Bars et restaurants
They talk about it better than we do
Skeat is the WebApp that we use within Brique House to digitize our customer journey.
In figures Skeat x BH, 80% of orders have been placed through the WebApp every day for 3 years for 200,000 orders made and 20% additional turnover achieved.
Our operational expertise and the digital expertise of the Skeat product match very well and serve our very big ambitions.
Skeat expertise
For several years, Skeat has been supporting hoteliers around the world around 4 major challenges
Boost re-ordering
A second beer? A shot tour? Dessert? Fewer than 10% of your customers' customers re-order during their visit. With Skeat, it's over 38%
Control peak traffic
By digitizing order taking and payment, you increase the productivity of your teams tenfold during rush phases.
Optimize your human resources
Reduce your dependence on staff by automating collections and order taking. Do more with less
Reduce bar waiting
Offer a seamless experience in which your customers no longer queue but wait quietly at the table before picking up their order or being served
Skeat gives you the tools to reach your goals
More than 430 functionalities dedicated to ordering and digital payment that will allow you to offer an experience that meets the expectations of your customers and your teams
Order at the table
Receive orders that have already been paid for directly at your production stations and serve your customers at the table.
When you receive a Skeat order, the table number is sent to your POS so that you can easily locate and serve your customers.
Your menus are updated automatically during the day. Prioritize coffee in the morning, beers after work and cocktails in the evening.
Avoid making lots of good food. Skeat automatically groups all orders from the same group of people
Counter pickup
Eliminate the wait at the bar. Simply prepare your customers' already paid orders and notify them automatically when their order is ready to be picked up at the counter
Your customers monitor the preparation status of their order per stand and not of the overall order. Their beer will be very cold and their burger will be hot.
Set the maximum number of orders you are able to produce per slot
Personalize the notifications and sms that your customers receive according to the status of their orders and transform them into marketing tools (links, upsells, re-ordering, coupons...)
Additional sales & suggestions
Make Skeat your best seller and considerably increase the average ticket thanks to the power of digital
Encourage your customers to select paid extras on the products of your choice (extra syrup +1€, Redbull +4€...)
The possibility of transmitting the identity and values of your establishment through a personalized interface
Allow your customers to re-order their favorite product in 1 click and increase the number of purchases per customer. Another beer?
Payment at the table
Allow your customers to pay their bills independently and free up time for your teams
Your customers can divide the bill equally or select the products they want to pay
Your customers can pay with Apple Pay in 1 click, but also by credit card or meal vouchers
Your customers can leave a tip when they pay their bill
Once the bill is settled, your customers can receive their invoice by email
Your teams will love to have a hand
Manage, monitor and enrich your customer journey from a powerful and intuitive web interface
Management of the service and the offer
In real time and adapted to multisite
Financial transaction management
Keep control of your financial flows safely
Real-time content management
Create, modify and broadcast messages and other content in 1 click from your dashboard
Analytics & user data
Enrich your customer knowledge and increase your performance tenfold
You manage more than 10 establishments?
Discover Skeat ENTERPRISE, the white label solution for the most ambitious projects
